Sunday, June 15, 2014

Action Plan - Improving Instructor-Student Communication


Online Teaching Action Plan

Rodney L. Alderman

Current Situation

Students in my developmental writing courses many times are taking their first college course. Many studies have shown that a student’s first college courses are critical in determining whether that student will be successful not only in that present courses, but future courses as well. Although I provide personal feedback on assignments to the greatest extent possible, I do not typically personally communicate with students through personal email correspondence or through social media.

Desired Change

It is my goal to personally communicate with each student at least three (3) times during the semester. For students who are performing well, this communication may simply be a “keep up the good work” type of encouragement correspondence. This activity is primarily targeted at those online students who quietly “drop out” and stop working. It is my hope that one email every five weeks may provide necessary encouragement and/or motivation for the student to continue to persevere in the course.

Plan Elements with Warrants

Elements
Warrants
Instructor will set up virtual office hours so that online students may chat or speak with an instructor to clarify any questions they may have.
Students benefit from immediate and personal contact with instructor when encountering problems (Cockerham et al., 2014).
Instructor will send each student at least three email messages throughout the semester, typically one every five weeks.
Personal correspondence from instructors will help motivate students to persevere in their studies (Huett et al., 2008).
Instructor will decrease email response time. For developmental writing students, instructor will attempt to answer emails within 8 hours whenever possible.
Timely and prompt email responses from instructors help students to be more successful in online courses (Kelly, 2012).
Instructor will experiment by setting up a Twitter account to be used by students in my developmental writing courses.
Social media can be an extremely effective tool in motivating students to communicate in online courses (Tess, 2013).

 

References    

Cochran, Justin; Campbell, Stacy; Baker, Hope; Leeds, Elke. “The Role of Student Characteristics in Predicting Retention in Online Courses.”  Research in Higher Education. Feb2014, Vol. 55 Issue 1, p27-48. 22p. 9 Charts. DOI: 10.1007/s11162-013-9305-8.

Huett, Jason Bond; Kalinowski, Kevin E.; Moller, Leslie; Huett, Kimberly Cleaves. “Improving the Motivation and Retention of Online Students Through the Use of ARCS-Based E-Mails.”  American Journal of Distance Education. Jul2008, Vol. 22 Issue 3, p159-176. 18p. 6 Charts. DOI: 10.1080/08923640802224451.

Kelly, Rob. “Instructor Strategies to Improve Online Student Retention.”   Online Classroom. Jun2012, Vol. 12 Issue 6, p1-8. 2p.

Tess, Paul A. “The role of social media in higher education classes (real and virtual).” Computers in Human Behavior. Sep2013, Vol. 29 Issue 5, pA60-A68. 0p. DOI: 10.1016/j.chb.2012.12.032.

Sunday, June 8, 2014

Research Practices Report


For this brief research report, I want to focus on two specific topics: (1) How to Prepare Instructors for Quality Online Instruction; and (2) How to Discourage Academic Dishonesty in the Online Environment.

There are many ways instructors can prepare themselves for quality online instruction. Yi Yang, a Ph.D. candidate at Mississippi State University, outlines several effective qualities for effective online instruction. With a growing number of courses offered online and degrees offered through the Internet, there is a considerable interest in concerns and problems associated with online education, particularly as it relates to the quality of online instruction (Allen & Seaman, 2003). According to Twigg (2001) many problems that arise from online education as it relates to quality include, but is not limited to: (a) the requirement of separate quality assurance standards, (b) programs having low (or no) quality standards, and (c) there being no consensus on what constitutes learning quality (Yang para. 6-7).

While arguments have been made in opposition to online education, there are proponents who are in support of this mode of instruction. They suggest that the lack of face-to-face interaction can be substituted by online discussions in bulletin board systems, online video conferences or on listservs (Blake, 2000). Online education can also promote students' critical thinking skills, deep learning, collaborative learning, and problem-solving skills (Ascough, 2002; Rosie, 2000). Donlevy (2003) asserted that online education may help schools expand curricula offerings with less cost and can help graduates gain important technology skills to improve their marketability. Proponents also argue that online education can encourage non-discriminatory teaching and learning practices since the teachers and students, as well as students and their classmates typically do not meet face-to-face. Palloff and Pratt (1999) have concluded that because students cannot tell the race, gender, physical characteristics of each other and their teachers, online education presents a bias-free teaching and learning environment for instructors and students (Yang para 11-12).

Alley and Jansak (2001) have also identified 10 keys to quality online learning. The authors suggested that online courses will be high quality when they are student-centered and when:

·         Knowledge is constructed, not transmitted.

·         Students can take full responsibility for their own learning.

·         Students are motivated to want to learn.

·         The course provides “mental white space” for reflection.

·         Learning activities appropriately match student learning styles.

·         Experiential, active learning augments the Web site learning environment,

·         Solitary and interpersonal learning activities are interspersed.

·         Inaccurate prior learning is identified and corrected.

·         “Spiral learning” provides for revisiting and expanding prior lessons,

·         The master teacher is able to guide the overall learning process. (Yang, para 13)

Finally, to ensure the quality of online instruction, the qualification of the instructors should be a first consideration. Since the preparation of instructors is also paramount, those who teach online courses should understand what their roles are and adjust their attitudes for this role change. Second, it is important for instructors to master, design, and delivery strategies, techniques, and methods for teaching online courses. Third, the institution should provide technical and financial support for faculty. Fourth, school administrators should also realize what their role and responsibilities are in ensuring quality online instruction. Critical to this process, administrators should recruit qualified faculty or instructors for their online education programs (Yang para 16).

The second issue I would like to address in this research report is preventing academic dishonesty in online classes. One of the more pervasive issues that an educator faces is the "age-old concerns about ethical practices in assessment (i.e., cheating)" (Abbott, Siskovic, Nogues, and Williams 2000). In fact, recent studies are indicative that academic dishonesty is on the rise (Niels). For example, McMurtry (2001) cites a 1998 survey from Who’s Who Among American High School Students which reported that out of 3,123 students, 80 percent of them "admitted to cheating on an exam, a 10-point increase since the question was first asked 15 years ago" (Bushweller 1999). Furthermore, 50 percent of them "did not believe cheating was necessarily wrong," and 95 percent of those who had cheated "said they had never been caught" (Kleiner and Lord 1999). Such statistics clearly indicate the pervasiveness of cheating in our schools (Olt para 2).

In Classroom Assessment: Concepts and Application, Airasian presents a partial list (adapted from Cizek 1999) of ways in which students cheat. Below is Airasian’s list:

1.      Looking at another pupil’s test paper during a test.

2.      Dropping ones paper so that other pupils can cheat off it.

3.      Dropping one’s paper and having another pupil pick it up, cheat from it, and re-drop the paper so the original dropper can reclaim his or her paper.

4.      Passing an eraser between two pupils who write test information on the eraser.

5.      Developing codes such as tapping the floor three times to indicate that a multiple-choice item should be answered "C."

6.      Looking at pupils’ papers while walking up to the teacher to ask a question about the test.

7.      Using crib notes or small pieces of paper to cheat. Crib notes can be hidden in many ingenious places.

8.      Switching scratch paper-often allowed by teachers during tests-with one’s own scratch paper that contains test answers.

9.      Writing test information on the desktop and erasing it after the test; a variation is to write information in allowed reference or textbook pages prior to the test and use the information during the exam.

10.  Wearing a tee-shirt with useful test information written on it.

11.  Changing answers when teachers allow pupils to grade each other’s papers.

12.  Using resources forbidden by the teacher in take-home tests or work.

Most of these techniques are indeed foreign to most instructors! Here are the strategies for minimizing academic dishonesty that Olt suggests:

1.      The first strategy for minimizing academic dishonesty in online student assessments is to acknowledge the disadvantages, and find ways to overcome them;

2.      A second strategy for minimizing academic dishonesty in online student assessment is to take the necessary time to design effective online assessments;

3.      According to Van Belle (n.d.), a third strategy to reduce academic dishonesty is to rotate the curriculum by assigning original assignments and readings, or even considering alternative, project-based assessments which require creativity. Obviously, the less frequently instructors modify assignments and assessments, the easier it becomes for students to share graded papers from previous semesters;

4.      A final strategy to minimize academic dishonesty is to provide students with an academic integrity/dishonesty policy. According to McMurtry (2001), instructors should take the necessary time to discuss their academic policy with their students. Unfortunately, a recent study reveals that few instructors take up the topic of academic integrity/dishonesty with their students. In Dirks (1998, p. 18), only "15 percent of the syllabi collected had academic policies in them."

A big part of being a successful instructor involves being aware of some important strategies for effective online instruction as well as providing a positive learning environment for students. Part of this challenge involves learning to prevent, or at least minimize, academic dishonesty in our college classes.